Welcome to Grasspoint

Privacy Policy

Information Collection

When you fill out our contact form, we collect your name and email address. We use this information to respond to your contact with us.

Online Booking

On our booking form you are asked to enter the following personal details: Forename, Surname, Address, Email Address, and – optionally - telephone number. This information is communicated from your browser, securely, to Bookalet (our booking system provider). We receive your information from bookalet via email.

Booking Management

We manage our bookings via Bookalet who are a Third Party (see below). Their system gives us secure access to our customers’ data and it keeps that data secure.

Payment Details

At the moment, we only accept payment by cheque or by separately-arranged bank transfer initiated by a customer. We do not store any customer bank details.

Information Access, Correction and Deletion

You can make a request to see your data at any time and to have any incorrect data corrected. If you ask to see your personal data, we will fulfil that request within 28 days.

You can ask that your data is deleted. We will delete your data on request, unless the data is legally required for business record-keeping.

Information Retention

We only keep customer data for as long as legally required for business record-keeping.

Third Parties

We use Bookalet to manage our bookings. Their privacy policy can be found here Bookalet Privacy Policy

We do not share, sell or in any way provide your data to any other third party and we will only disclose your data if required to by law.

Evening Crabbing