Welcome to Grasspoint
When you fill out our contact form, we collect your name and email address. We use this information to respond to your contact with us.
On our booking form you are asked to enter the following personal details: Forename, Surname, Address, Email Address, and – optionally - telephone number. This information is communicated from your browser, securely, to Bookalet (our booking system provider). We receive your information from bookalet via email.
We manage our bookings via Bookalet who are a Third Party (see below). Their system gives us secure access to our customers’ data and it keeps that data secure.
At the moment, we only accept payment by cheque or by separately-arranged bank transfer initiated by a customer. We do not store any customer bank details.
Information Access, Correction and Deletion
You can make a request to see your data at any time and to have any incorrect data corrected. If you ask to see your personal data, we will fulfil that request within 28 days.
We do not share, sell or in any way provide your data to any other third party and we will only disclose your data if required to by law.